Samantha is the manager of an accounting agency (SL Accounting) with a growing number of clients.
SL Accounting takes on many clients each month. For most clients SL Accounting requires a down payment from their client in order to start working on the job. After the client approves SL Accounting's estimate for a project, they use Paycadence to send their client an invoice for the amount of the deposit. The client receives an email with the amount they owe and a custom note from SL Accounting. When the client is ready to make the down payment, they click a link in their email which takes them to a secure invoice payment form hosted on Paycadence.
If it is a new client for SL Accounting, they enter their credit card number in a secure and mobile friendly form and then click the pay button. If they are one of SL Accounting's previous clients, their saved card info is already available as a payment option so that they don't have to spend time finding their wallet and retyping their card information. In either case the payment is securely processed by Paycadence via Stripe. The customer then receives an emailed receipt from Paycadence and SL Accounting can see that the invoice is paid and can go ahead and start the client's project.
For some clients with larger accounting needs, SL Accounting puts them on a payment plan. Plans are completely customizable from daily to annually and everything in between. SL Accounting can either sign their client up for the plan himself, or create a custom sign up form in Paycadence and send the link to their client for them to sign up on their own. Once their customer is on a payment plan, their payment method will be automatically charged on each of the chosen interval dates. SL Accounting can setup simple retry logic so that failed charge attempts are attempted again later. SL Accounting can also look in their Paycadence account and filter their recurring payments based on status. This will allow him to easily see if any of their clients are behind on their payments.
Paycadence's recurring payment system works out great for SL Accounting, especially since a large portion of their residual income comes from offering ongoing accounting work for their customers. SL Accounting offers monthly, quarterly, and yearly plans and is able to manage all of them through Paycadence. Some of their accounting customers require metered billing as well, which is easily managed from their Paycadence account.
Most of SL Accounting's customers come into their office in person. For in-person payments, they use a USB Card Swiper to run the customer's card while they are sitting across the desk from him. After the customer's card is swiped, the info is added directly to the payment form, then SL Accounting just needs to click submit to finalize the payment.